OUTAGES and other ALERTS
Update 4:00 - All power was restored to the area around 3:00. Thank you for your patience.
6-29-2020 1:15 We are aware of the outage in the Jefferson Street area caused by tree branches on the wires. Crews are on site and should have power restored within the hour.
NAED has temporarily suspended collection efforts on active accounts, including service disconnections, to lessen any financial hardship caused by COVID 19. We will continue to monitor the situation and adjust as necessary. Customers may call customer service at 508-643-6300 or email This email address is being protected from spambots. You need JavaScript enabled to view it.; if they have any concerns. Another option for assistance is the Good Neighbor Energy Fund.
North Attleborough Electric Department participates in the Good Neighbor Energy Fund. This emergency assistance fund is administered by the Salvation Army and is available to any Massachusetts resident who, because of financial difficulty, cannot meet household energy expenses and who is not eligible for state or federal energy assistance.
Here is the link to the website – http://magoodneighbor.org/
For information on eligibility click on “Need Energy Assistance” and it will show the income guidelines which can be corroborated via W2 for 2019 or tax return or paystub (recent)
Attached application (GNEF application) should be completed along with proof of income (W2 or tax return from 2019 can be used) and valid ID. The signed application and supporting documents can be returned to This email address is being protected from spambots. You need JavaScript enabled to view it..
Please remember, if you have an outage please call the Operations Center at 508-643-6300.
BOARD OF ELECTRIC COMMISSIONERS MEETING
Next Scheduled Meeting: June 17, 2020 at 4:15 - Executive Session Only- Virtual Meeting NOT open to the public. The following information to sign into the meeting does not apply.
A regular public meeting will be held in July 2020.
This meeting will be held virtually and public participation is strongly encouraged. To participate in this meeting please
call 1 877 309 2073 and enter the Access Code: 736-271-269.
Please mute your phone upon entry and wait for instructions from the meeting host. Each hearing and meeting item will include time for public comment and questions. Additionally, all meetings are being recorded and will air on North TV.
Thank you for your cooperation and patience during this time.
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