OUTAGES and other ALERTS
Please remember to call 508-643-6300 if you have an outage.
NAED will resume normal collection efforts on active accounts, including service disconnections on non-paying accounts beginning in April. Collection efforts will first focus on those customers who are 6 months or more past due and then proceed to remaining past due customers in the months following.
NAED recognizes some customers may be experiencing continued financial hardships during this time and will offer information on financial assistance programs and extended payment arrangements in order to maintain uninterrupted service. Customers at risk of disconnection for non-payment are urged to contact NAED as soon as possible to determine available options for each individual situation. NAED can set up payment plans, assist with getting on the Residential low income rate, and provide information about the Good Neighbor Energy Fund (GNEF)
North Attleborough Electric Department participates in the Good Neighbor Energy Fund. This emergency assistance fund is administered by the Salvation Army and is available to any Massachusetts resident who, because of financial difficulty, cannot meet household energy expenses and who is not eligible for state or federal energy assistance.
Here is the link to the website – http://magoodneighbor.org/
For information on eligibility click on “Need Energy Assistance” and it will show the income guidelines which can be corroborated via W2 for 2019 or tax return or paystub (recent)
Attached application (GNEF application) should be completed along with proof of income (W2 or tax return from 2019 can be used) and valid ID. The signed application and supporting documents can be returned to This email address is being protected from spambots. You need JavaScript enabled to view it..
BOARD OF ELECTRIC COMMISSIONERS MEETING
Next Scheduled Meeting: July 28, 2021 at 6:00 - Virtual PUBLIC Meeting
AGENDA - 7/28/21
This meeting will be held virtually and public participation is strongly encouraged. To participate in this meeting please
call 1 877 309 2073 and enter the Access Code: 736-271-269.
Please mute your phone upon entry and wait for instructions from the meeting host. Each hearing and meeting item will include time for public comment and questions. Additionally, all meetings are being recorded and will air on North TV.
Thank you for your cooperation and patience during this time.
